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added: Wed, 28th September 2005 | 1275 views | 0x in favourites
feed url: http://news.callcenterguide.com/contact_center/index.rd...
Call Center News
DALEVILLE, IN -- IBM recently announced its decision to locate a new customer call center in Daleville, Ind., creating 500 new jobs. The new center, which will serve the company’s new and existing business customers, will locate in the former...
Santa Cruz, CA -– Plantronics, Inc. today introduced the new Plantronics CS70N Professional Wireless Headset System, its third-generation headset solution that provides the perfect combination of audio performance, style and comfort. Designed for both traditional and IP deskphones, the Plantronics...
Fort Wayne, IN - The City of Fort Wayne today continued its commitment to convenience and technology with the launch of 311, a new One Call to City Hall program designed to improve customer service. Fort Wayne is the first...
Paro, Bhutan -- The second call center in the country, TST system private limited, opened in Paro on May 7 and hopes to go fully operational within this month. The TST’s operational director, Tandin Wangdi, told Kuensel that the call...
Cebu City, Cebu, Philippines - Foxgate Solutions, Inc., a worldwide provider of integrated business process outsourcing (BPO) and contact center solutions, announced today its opening of a new call center in the Philippines. The new center shall cater to different...
Mumbai, Maharashtra, India - Fuelled by positive economic movement in central and eastern Europe, the Europe, Middle East and Africa (EMEA), the call center outsourcing market is likely to grow at a steady pace. The vast majority of large, medium...
San Fransisco, CA - OneLink Corporation announced today that the company had officially sold the Call Center, Inc. for relief of approximately $200,000 in debt, and would be realizing further value from the transaction through the decrease of the company...
Albuquerque, NM - Convergys is opening a customer care center in Albuquerque after having purchased the assets of America Online's call center. The facility is owned by Chant Associates in Albuquerque and Convergys will assume the AOL building's lease, at...
Lawrence, Kansas - A private-sector employer is getting a new owner as part of a $600 million deal designed to speed the company's existing plans for growth. Pearson Government Solutions, which has a call center operation in the East Hills...
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